Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Judicial Case Manager I.

Job Title: Judicial Case Manager I | Delaware State

DESCRIPTION OF SERVICES:
This position is within the Administrative Services occupational group, Legal Services occupational series and describes case processing and case management work in the Justice of the Peace Court, Court of Common Pleas, Family Court, Superior Court and Supreme Court. Case processing involves the review, preparation and processing of legal/court documents and the performance of specialized activities that support the expeditious disposition of cases. Case management involves the integration of case processing methods and techniques with the application of case flow and caseload management principles designed to move cases through the various steps of the legal process. Cases managed include all cases within the jurisdiction of each court as prescribed by the Delaware Constitution and Delaware Code.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:
This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities.
•Attends training programs and receives on-the-job training in all aspects of cases within a civil or criminal caseload, trial functions, drafting judicial orders and independently managing a caseload.
•Learns the principles, practices, methods and techniques of case management including case type identification, Courtroom management/ protocol, and event tracking/ monitoring and case flow management.
•Manages the full range of case management activities under close supervision.
•Learns, interprets and applies court rules, laws and procedural requirements for case events and case flow management.
•Learns the organizational structure, jurisdiction and functions of all courts and the interrelationship with related agencies (i.e. criminal justice and law enforcement agencies, social service/community service agencies, non-profit, governmental).
•Principal contacts are with the public, attorneys, judges, pro se litigants, criminal justice agencies and other courts to obtain information needed to prepare cases, provide information on cases, resolve discrepancies in case data and respond to procedural questions.

JOB DUTIES AND RESPONSIBILITIES:

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1. Six months experience in managing cases as they move through the legal process.
2. Six months experience in applying laws, rules, regulations, standards, policies and procedures.
3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
4. Knowledge of narrative report writing.

•Knowledge of civil and/or criminal court procedure, rules, policies and procedures.
•Knowledge of the applicable sections of the Delaware Code.
•Knowledge of legal terminology and processes.
•Knowledge of the standard office practices and procedures.
•Knowledge of automated case management systems used to input, retrieve, track and maintain data.
•Knowledge of methods and techniques of case processing.
•Ability to prepare and process documents in an accurate and timely manner.
•Ability to communicate effectively with a variety of court customers, staff and other agencies.
•Ability to interpret legal documents.
•Ability to prepare, and maintain accurate legal records.
•Skill in the use of automated case management systems.
•Skill in the application of court rules, policies and procedures.
•Skill in applying the standards and practices in case processing.
•Skill in the interpretation of court rules, policies and procedures.
•skill in communicating with court customers, especially in sensitive/stressful situations.
•Skill in identifying and resolving complex problems associated with case processing.
•Knowledge of the principles and practices of supervision.
•Knowledge of principles and practices of caseload management.
•Ability to develop and implement unit operating procedures.
•Knowledge of civil and/or criminal court procedure, rules, policies and operations.
•Knowledge of the applicable sections of the Delaware Code.
•Knowledge of case processing techniques.
•Knowledge of civil/criminal courtroom protocol and proceedings.
•Knowledge of the principles and practices of caseload management.
•Knowledge of the organization and structure of courts and agencies.
•Knowledge of the operations of criminal justice agencies.
•Ability to coordinate case activities among other court offices, attorneys and litigants.
•Ability to identify and resolve case flow issues.
•Ability to utilize automated systems for input, retrieval and tracking.
•Ability to communicate effectively both orally and in writing, during/including in courtroom proceedings.
•Ability to establish and maintain effective working relationship with judges, court personnel, attorneys and litigants.
•Ability to develop case/team/unit specific processing procedures.
•Ability to exercise sound judgment in recommending case action

HOURS OF OPERATION: 40 hours per week, Monday through Friday (excluding federal holidays).

PRIMARY PLACE OF PERFORMANCE: This position is a statewide opportunity within Delaware. Candidates from any part of the state are encouraged to apply

Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

JAMISON CORPORATE OVERVIEW:
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.
Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.
Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.
Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.
Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
All applications must be submitted through our application system at: https://www.jps-online.com/apply-now