Jamison Professional Services, Inc. (“Jamison”) is currently seeking qualified and motivated candidates for the position of General Clerk III to provide administrative support services to multiple counties in Arkansas. Hourly pay rate is subject to county.

CATEGORY (B)

Job Title: General Clerk III – Little Rock, Arkansas

DESCRIPTION OF SERVICES:

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints.

The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office’s work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Minimum Experience: 0 to 1 years’ experience.

Minimum Education: High School degree or equivalent experience at 1.5 years’ experience per year of education.

Minimum qualifications:

• Possess valid state issued driving license.
• Proficient in word processing.
• Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access.
• Able to use e-mail and internet browsers.
• Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanners, and copy machines.
• Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing.
• Skillful in working with the general public.
• Capable of working independently.
• Possess basic telephone skills.
• Maintaining an electronic or hard copy filing system.
• Mail management and distribution.
• Ability to gather information and complete NRCS specific forms.
• Operate a sedan, SUV, and pick-up truck.

Preferred qualifications:

• Supervisor experience.
• Knowledge of agency specific software such as Protracts, DMS, FA Tracker, NEST, FMMI.

JOB DUTIES AND RESPONSIBILITIES:

• Reviewing and verifying technical and professional materials prepared by staff specialists for format and grammatical accuracy, including interpretative materials, technical reports, memorandums, advisory notices and technical notes.
• Maintaining office files, manuals, handbooks and reference library, both paper and electronic, according to NRCS and department guidelines and requirements.
• Answers telephone, greets visitors and signs for incoming deliveries and other administrative tasks associated with a Field Office as needed.
• Utilizing a variety of computer hardware and software applications and small office machines, to include agency specific software such as Protracts, DMS, FA Tracker, NEST, FMMI, and locally developed Excel databases to extract information needed to develop reports related to scheduling, program tracking, and balancing of funds committed and expended.
• Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field, Area and State Office personnel.
• Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM).
• Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications.
• Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals such as correspondence to program applicants and contract participants and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them.
• Contractor shall have proficiency in the Microsoft Office Suite software, specifically Microsoft Outlook, Word, Excel and Access. The contractor shall demonstrate the use of appropriate language to communicate ideas in words and print based on the audience and situation.
• Conduct pre-obligations and Second Level Reviews for Contract Obligation and Contract Modifications.

HOURS OF OPERATION

Work shall be performed Monday through Friday, except Federal holidays and other days NRCS offices officially close. Typical work hours are 8:00am to 4:30pm, however, daily schedules shall be coordinated between the appropriate NRCS manager and the contractor. Daily schedules should allow for a 30-minute lunch period and 15-minute mid-morning and mid-afternoon break period. Once work schedules have been set, there shall be no deviations without prior written approval by the Contracting Officer. Contractor personnel shall identify themselves as “contractor(s)” during the designated hours of performance.

Weather and security closures by their nature usually arise without advance notice. As such, the Government will notify the Contractor as soon as possible once any closures have been announced. At times the Contractor’s employees may need to work in excess of 40 hours per week to support surge requirements. Overtime must be requested and approved in advance by the government. The Contractor must ensure this contingency can be met.

PRIMARY PLACE OF PERFORMANCE:

The primary location for NRCS operations is the State Office located in Little Rock, AR at the following address:

USDA – Natural Resource Conservation Service

700 W. Capitol Avenue, Suite 3416

Little Rock, AR 72201.

TRAVEL:

Contractor may be required to travel to alternate locations to perform administrative duties within a 50-mile radius from their primary duty location. The government shall provide a vehicle for transportation and travel/work shall be accomplished within the contractors regularly scheduled tour of duty. The contractor shall be provided with local addresses for the field offices upon contract award.

LOCATIONS: Contractor shall provide experienced and timely services for the following locations in Arkansas: Arkadelphia, Batesville, Booneville, Clarksville, Ft. Smith, Harrisburg, Harrison, Helena, Huntsville, Lewisville, North Little Rock, Lonoke FSC, Malvern, Marion, Melbourne, Mena, Paragould, Paris, Pocahontas, Searcy, and Warren.

TELEWORK:

Telework can be approved and performed on an as needed base. Telework can be used as a means of achieving work requirements outside of the primary office to include alternate worksites and/or employees’ homes. Teleworking is not an entitlement, but rather a management option.

Participant must protect all data and equipment issued for conducting business.

Clearance Level Required: Must be able to pass a Federal Background check.

JAMISON CORPORATE OVERVIEW:

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at: https://www.jps-online.com/apply-now/